FAQ

Questions, answered

Everything businesses ask us about websites, Google, WhatsApp automation, pricing and how we work. Can't find yours? Message us on WhatsApp.

01

About Khanscend

What is Khanscend?

Khanscend is a founder-led business studio based in Kuwait. We build websites, set up Google profiles and review systems, create WhatsApp and website AI assistants, and make brand kits and launch videos for businesses across the GCC, all with clear prices.

What does a business studio do?

It handles everything a business needs online in one place: the website, how customers find you on Google, the repetitive work that can be automated, and the brand and content that tie it together. You deal with one team instead of four freelancers.

Where is Khanscend based?

We are based in Kuwait and work with businesses across the GCC, Kuwait, Saudi Arabia, the UAE, Qatar, Bahrain and Oman, and beyond. Most work happens over WhatsApp and short calls, so location is rarely a barrier.

What kinds of businesses do you work with?

Every kind: clinics, salons, cafés and restaurants, garages, gyms, shops, contractors and professional services. We are not tied to one industry, so each project is built around how that particular business wins customers.

Who will I actually work with?

You work directly with Khanscend's founder, Aman Khan. There are no account managers and no outsourcing, so the person you talk to is the person building your project.

Do you work in Arabic?

Yes. We build proper bilingual English and Arabic websites with correct right-to-left layout, and our assistants reply in both languages. Arabic is written to read naturally, not machine-translated.

02

Websites

How much does a website cost in Kuwait with Khanscend?

A landing page is 49 KWD, a full website 149 KWD, a digital menu 99 KWD, a booking site 199 KWD and an online store 299 KWD, all one-off. A full Arabic version is +12 KWD on a landing page and +35 KWD on larger sites. Every project gets a written quote before work starts.

Which website do I need?

A landing page suits one clear offer or getting online for the first time. A full website suits businesses with several services to show. A booking site suits anyone who works by appointment, a digital menu suits cafés and restaurants, and an online store suits businesses selling products. If you are unsure, message us and we will point you to the right one.

What is included in a website?

Every site is mobile-ready and fast, with WhatsApp and click-to-call buttons and a contact form. A full website adds up to five pages and an SEO starter pack. A booking site adds online booking, confirmations and reminders, and a payment link or WhatsApp checkout. Hosting is included.

How long does it take to build a website?

It depends on the scope, so we agree a timeline with you on a short call and put it in writing before any work starts. A single landing page moves faster than a multi-page site with Arabic and online booking.

Do I own my website?

Completely. The domain, the hosting account and the files are yours. There is no lock-in, and we never hold a site hostage.

Is hosting included, and what about the domain and email?

Hosting is included and stays on your own account. A domain costs about 4 to 15 KWD a year and business email about 2.5 KWD per user a month. You pay those directly so they stay in your name. Setting up business email with us is 5 KWD per mailbox.

Can I update the website myself?

Yes. We can set you up to make simple edits, and we are a WhatsApp message away for anything bigger. For regular changes, the 15 KWD a month care plan covers small edits every month.

Can you redesign my existing website?

Yes. We rebuild it around your brand at the same prices, and we can keep your existing domain so customers find you at the same address.

Will my website show up on Google?

Every site is built to be found: fast, mobile-ready, with proper titles, descriptions and structured data, and the full website includes an SEO starter pack. For local searches, pairing the site with our Google profile setup (49 KWD) makes the biggest difference.

What do you need from me to start?

What your business does, any photos or content you have, and your logo if you have one. Clients fill in a short online form at khanscend.com/start and send photos on WhatsApp or to a shared Drive folder, and we handle the rest.

03

Google profile and reviews

What is a Google Business Profile, and why does it matter?

It is your listing on Google Search and Google Maps: your hours, location, photos, reviews and a call button. For a local business it is often the first thing a customer sees. Khanscend sets one up properly, in English and Arabic, for 49 KWD.

How does the review engine work?

After a visit, your customer receives a short WhatsApp message with a direct link to leave a Google review, and you see every new review in one place. It costs 99 KWD one-off and includes the Google profile setup.

Do you write or buy reviews?

Never. Fake or paid reviews break Google's rules and can get a profile suspended. The review engine only makes it easy for your real customers to leave an honest review.

What does Google profile management include?

For 29 KWD a month we keep your profile active with monthly posts, fresh photos and replies to every review, which helps you stay visible on Google Maps.

04

WhatsApp and AI assistants

What does the WhatsApp assistant do?

It replies instantly, in English and Arabic, to the questions your business answers every day: prices, opening hours, location and services. Bookings and anything it cannot answer are handed over to you. It costs 149 KWD to set up, then 19 KWD a month.

Does it use my own WhatsApp number?

Yes, it runs on your business number through WhatsApp's official business platform, so customers message you exactly as they do now. WhatsApp's own message charges are passed on at cost, with no markup.

What if the assistant does not know an answer?

It says so and passes the conversation to you, rather than guessing. It only answers from the information you give us, and you can change that information whenever your prices or hours change.

What is the website assistant?

A chat on your website that answers visitors in English and Arabic and collects their details for you, even outside working hours. It is 99 KWD to set up and 12 KWD a month, or 199 KWD plus 25 KWD a month together with the WhatsApp assistant.

What are business tools?

A simple place for your customer list, quotes and invoices, with branded PDFs you can send on WhatsApp. It replaces notebooks and scattered spreadsheets, for 199 KWD one-off.

Can you build something custom for my business?

Yes: internal tools, customer portals, and automations that connect the apps you already use. Custom builds are quoted on a call and the price is agreed in writing before work starts.

05

Brand and videos

What is in the brand kit?

A refreshed logo, your colours and fonts, business cards, and ready-made WhatsApp and Instagram templates, for 99 KWD one-off.

How do the Instagram and TikTok launch videos work?

They are short motion videos of your business, with sound effects and a voiceover, made from your brand and your website. No filming day is needed. They cost 49 KWD each, or 3 for 99 KWD.

06

Pricing and payment

How do your prices work?

Every service has a published price, so you know where you stand from the first message. We talk through what you need, and your project's price is agreed in writing before work starts. If your budget is different, tell us and we will suggest what fits.

When do I pay?

Payment terms are agreed in writing with your quote, and the final payment is due only once your project is live and doing what we agreed.

How do the monthly plans work?

Monthly plans are optional and billed monthly for as long as you want them. You can stop anytime, and everything we set up for you stays yours.

What does the care plan include?

For 15 KWD a month we watch your site, keep backups, make small changes each month, and send you a one-page report.

Are there any hidden costs?

No. The only costs outside our price are ones you pay directly and keep in your name, such as your domain, business email subscriptions, and WhatsApp's own message charges for the assistant. We list them upfront.

07

Working with us

How do I get started?

Message Khanscend on WhatsApp at +965 6613 4814, or book a free consultation on khanscend.com. We reply within one working day to arrange a short call.

What happens on the consultation call?

We learn what your business does and what you want to change, then agree the scope, the price and a timeline. You get the quote in writing afterwards. The call is free and there is no obligation.

Do I see the design before it is built?

Yes. Nothing gets built until you have seen the design and said yes, and changes at that stage cost nothing.

What happens after launch?

Your project is live and yours. We stay a WhatsApp message away for changes, you can add a care plan for ongoing edits and reports, and we will give you honest advice on what is worth adding next.

Still have a question?

Message us on WhatsApp and you will hear back from the person who builds your project.

Ask on WhatsApp